Frequently Asked Questions

Q: Are my stored items insured?
A: As with most self-storage facilities, Nakoosa Trail Self Storage, LLC does not provide insurance for the items in your storage unit. However, your homeowners or renters insurance may cover items placed in storage. Please check your insurance policy, or call your insurance agent. Insurance is the tenantís responsibility.

Q: What are your rates?
A: Our rates vary depending on the size of the storage unit. Click here for a listing of unit sizes and rates.

Q: What is the minimum rental commitment?
A: The minimum rental period is 1 month.

Q: What kind of documentation do I need to rent a unit?
A: A valid driverís license or federal ID with picture is required to lease a unit.

Q: What are your hours of operation?
A: All storage units are available 24 / 7. In addition, A storage professional is always available by phone at (608)512-6585.

Q: Do I need my own lock?
A: No. Nakoosa Trail Self Storage, LLC will provide you with a secure lock and either one or two copies of the key. Keep your keys in a safe place. There is a $25 charge for lost keys or failure to return a key.

Q: When can I access my self-storage unit?
A: At Nakoosa Trail Self Storage, LLC you have access to your storage unit 24 hours per day, 7 days per week.

Q: Are there any items that I cannot store?
A: Yes. Prohibited items include food or perishable items, flammables (including gas, oil and paint), explosives, and hazardous materials. The lease agreement describes these restrictions in more detail. Please contact us if you have any questions regarding storage of a particular item.